Terms & Conditions

Effective Date: 19/06/2025

Welcome to midlandswoodworks.co.uk (the "Website"). This Website is owned and operated by Midlands Wood Works ("we", "us", or "our"). These Terms and Conditions ("Terms") set forth the legally binding agreement between you (the "user", "customer", or "you") and Midlands Wood Works regarding your access to and use of this Website and our services.

By accessing or using our Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using this Website immediately.

1. Who Can Use This Website

To use this Website or purchase products from us, you must:

Be at least 18 years old or the legal age of majority in your jurisdiction.
Have the legal authority to enter into these Terms.
Not use the Website in violation of any applicable laws.

2. Products & Services

We offer handcrafted wood products and related services, as listed on our Website. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders and Payments

By placing an order, you:

Confirm that you are legally capable of entering into binding contracts.
Agree that you are responsible for reading the full item listing before making a purchase.
Acknowledge that placing an order represents a binding agreement to purchase the item(s) once checkout is completed.

Prices are listed in GBP (£) and include VAT (where applicable). We reserve the right to correct pricing errors and adjust prices at any time.

4. Delivery & Shipping

We aim to dispatch products within the estimated timeframes listed on the Website. However, delays may occasionally occur due to unforeseen circumstances. Shipping fees and options are provided during checkout. We deliver to addresses within the UK. For international orders, please contact us directly.

5. Returns & Refund Policy

If you are not satisfied with your purchase, you may return the product within 14 days of delivery under the Consumer Contracts Regulations. To qualify for a return:

The item must be unused and in its original packaging.
Custom or personalised items are non-returnable unless defective.

To initiate a return, contact us at midlandswoodworks@icould.com. Once we receive and inspect the return, we will process a refund to your original payment method within 14 days.

6. Intellectual Property

All content on this Website — including images, logos, text, graphics, and designs — is the property of Midlands Wood Works and protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any part of the content without our express written permission.

7. User Content

If you submit content (e.g., reviews, testimonials, photos), you confirm that:

You own or have permission to submit the content.
You grant Midlands Wood Works a non-exclusive, royalty-free license to use, display, and reproduce the content on our Website and marketing materials.

8. Right to Modify Terms

We may update these Terms at any time without notice. Changes will be effective upon posting. Continued use of the Website constitutes your acceptance of the revised Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Midlands Wood Works shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of this Website or the purchase of any products.

10. Indemnity

You agree to indemnify and hold harmless Midlands Wood Works from any claims, damages, or expenses arising from your misuse of this Website or violation of these Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England, unless local law provides otherwise.

12. Contact Information

For questions, concerns, or support, please contact us at:

Mobile: 07513636571

Email: midlandswoodworks@icould.com
Website: www.midlandswoodworks.co.uk